“Emmy has been the most wonderful care giver and companion to our mother for the last four years and we can’t thank Personal Assistance enough for connecting us with her.

What we as a family valued most about Emmy’s care was how she really took the time to get to know our mother as a person - her likes and dislikes, her quirks and personality and her history. By knowing about our mother’s background and the significant people and events in her life Emmy was able to have conversations with her and prompt her memories so that she felt comforted and secure in her care and very much enjoyed their time together. 

Emmy also helped our mother facilitate social interactions with others which was a skill our mother was losing but something she really liked being able to do.”

“Emmy navigated dad’s care with the utmost thoughtfulness, care and endless creativity, ensuring dad felt as comfortable as if with family, and as fully engaged as dad’s mood allowed. I was constantly amazed by Emmy’s delightful light touch, intuiting dad’s every need and allowing him to be cared for with the utmost respect. Emmy ensured outings were fun, interesting, appropriate and safe. Dad felt like he was out with a friend, rather than feeling he required a carer. A subtle art that Emmy mastered beautifully. If you are lucky enough to have Emmy care for a family member, you have a very special and rare lady indeed.”

“Lynda was a very good companion for our uncle. She was cheerful, happy and good company and took him to interesting places. He loved to walk, so she would take him to the waterfront which he enjoyed very much. He loved talking to us about his outings with Lynda. We also added the job of cooking meals and leaving some of these in the fridge for other nights. She made sure she knew what Uncle Les preferred and always cooked lovely, simple meals for him. It was such a relief to get Lynda’s help. We knew Uncle Les was well cared for.”

“I had surgery recently and the PA team were adept in providing everything I needed from delicious meals for me (and sometimes my visitors) to offering advice on how best to optimise my recovery - they mainly focused on resting which took some encouragement in my case! One of the key skills of my PA team, Gillian and Lynda, was their adaptability. When my daughter became unwell they seamlessly moved to helping her out with shopping and cooking in her flat. Nothing was a problem for them - they were kind, caring, practical, efficient, lovely people who knew exactly what to do in every situation. Having Lynda and Gillian around made my initial recovery a relaxing and enjoyable time and I truly appreciated the fabulous help they gave my daughter.”

“I am always so chuffed to hear my mother speak so highly of all your amazing Carers – Oscar, Virginia and Vicki. She is just so happy with them all. They all have their amazing attributes and she is so happy and comfortable with them. This is wonderful for my mother as of course she adores the companionship also.”

“Your carer looked after my father over the last twelve months of his life and provided the daily care and probably more importantly, the daily contact, companionship and ‘burst of life and laughter’ that was so important to him. We as a family truly respected and admired the hard work and intangible ‘fun’ that she made part of my father’s life for that important time. We would very strongly support and recommend Personal Assistance.”

“Thank you so much! Because your fantastic work and women, Mum is the best we could have hoped for. We are truly so grateful.”